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With our live GoToAssist tool, our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Maptek GoToAssist


Maptek client support services provide top echelon personalised customer assistance for our products. Our experienced professionals provide hands-on support and troubleshooting tailored to meet your specific needs.

Maptek Client Support Provides

  • Service and maintenance programs designed to solve your most challenging needs
  • Access to a global team of experts
  • Real-world knowledge of Maptek products
  • The expertise to help you maximise your IT investment
Submit a Support request Find a Maptek Support office near you

Maptek Users Area

  • Track and manage your support cases
  • Search solution articles for FAQ's, 'tips and tricks', solutions and 'how-to' videos
  • Access all currently available Vulcan Downloads
  • Comment and share information with global peers in the Customer Forum
  • Available at no extra cost to Vulcan users with current maintenance
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