Maptek Support

Maptek client support services provide top echelon personalised customer assistance for our products. Our experienced professionals provide hands-on support and troubleshooting tailored to meet your specific needs.

Maptek Client Support



  • Service and maintenance programs designed to solve your most challenging needs
  • Access to a global team of experts
  • Real-world knowledge of Maptek products
  • The expertise to help you maximise your IT investment

Maptek Users Area


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  • Track and manage your support cases
  • Search solution articles for FAQ's, 'tips and tricks', solutions and 'how-to' videos
  • Access all currently available Vulcan Downloads
  • Comment and share information with global peers in the Customer Forum
  • Available at no extra cost to Vulcan users with current maintenance

Maptek Support Offices

Australia

Western Australia Region
Western Australia, Indonesia and Asia Pacific
Support Office: Perth

+61 8 6211 0000
Eastern Australia Region
Queensland, New South Wales, Japan, China, Korea, and the Pacific Islands
Support Office: Brisbane

+61 7 3316 2800
Central Australia Region
South Australia, Victoria, Northern Territory, Tasmania and New Zealand
Support Office: Adelaide

+61 8 8338 9222
I-Site Support Australia and New Zealand

Support Office: Adelaide

+61 8 8338 9295

Africa

Johannesburg, South Africa

+27 11 750 9660

Mexico and the Caribbean

Mexico City, Mexico

+52 998 892 0030

Europe

Edinburgh, UK

+44 131 225 8447

North America

Denver, USA

+1 303 763 4919

South America

Brazil
Support Office: Belo Horizonte, Brazil

+55 31 3224 4888
Chile
Support Office: Viña del Mar, Chile

+56 9 9889 7094
Peru
Support Office: Lima, Peru

+51 1 444 0346