Maptek

Maptek Account

Flexible licensing options and simplified software deployment in a single location

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Maptek Account provides a dedicated service for customers within the Maptek Workbench framework. Flexible licensing enhances customer experience, providing easier access to Maptek software licences and easy to use, secure options for offline use.

Maptek Account means support cases can be dealt with more efficiently and effectively. The information we receive about the software environment allows our technical services teams to better diagnose issues, understand the application usage and deliver higher quality support.

Mining businesses will benefit from the Maptek Account approach as they standardise providers and interfaces across their operations and regions.

Why Maptek Account?

  • Streamlined licensing, including borrowing and fail-safe modes for offline work
  • Simplified software deployment and management, as well as software updates
  • Manage, assign and view software usage within your user base
  • Report issues and track support cases for easy retrieval/reference

Maptek Account designed with you in mind

  • Faster software deployment
  • Flexible, streamlined licensing options
  • Secure gateway to cloud computing
  • Streamlined communications with Maptek
 

Maptek Account

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Register now for Maptek Account and streamline your communications, including technical support

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For users

Download software updates, borrow licences to work offline, submit and track your support cases

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For administrators

Administer Maptek licences across sites and regions, manage entitlements and access for users and groups

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You can set up your Maptek Account at any time by visiting account.maptek.com. You do not need to use Maptek Account licensing or Maptek products to create an account. Please discuss with your IT administration department or contact Maptek support if you have any questions.

Is Maptek Account compulsory?

Maptek recommends customers take advantage of the benefits of the service to streamline licence administration and engagement with Maptek. If you are interested, please contact your IT/Licence administration team or Maptek Support.

Are existing licensing methods still available?

Existing licensing methods for Maptek software applications will continue for the near term. Maptek Account offers more flexible and cost-effective options and can be taken up at any time.

Do I need to use Maptek Account licensing or Maptek products to create an account?

Anyone can create a Maptek Account, regardless of products used or licensing method. Customers who are NOT using Maptek Account licensing are able to register for Maptek Account and can access software downloads at account.maptek.com

Do I need the Maptek Workbench?

Maptek is adding all of our software to the Workbench in a phased manner. By the end of 2020 Vulcan, PointStudio, Eureka, BlastLogic and Evolution were hosted on the Workbench. We recommend customers take advantage of the Workbench platform for access to licensed Maptek applications and other services to streamline workflows and technical support.

What is the Maptek Workbench?

The Maptek Workbench is a single interface that offers an intuitive and flexible way for users to access and combine various Maptek applications into solutions for their operations. The Workbench supports:

  • Maptek Account licensing system to improve licence management and flexibility.
  • Download and update service (in combination with Maptek Account) that allows software downloads to be managed by customers.
  • Workflows for modelling technical and business processes using operations from Workbench-hosted applications, improving standardisation of processes and training for new users.

I already have a login for the Maptek Users Area. Can I use that for Maptek Account?

The Users Area and Maptek Account offer different services. The download and knowledge article areas in the Users Area will be phased out in favour of Maptek Account and the Maptek Workbench. Self-registration and sign up for Maptek Account means users can change passwords at anytime without contacting Maptek to reset it.