Maptek Account provides a dedicated service for customers within the Maptek Workbench framework. Flexible licensing enhances customer experience, providing easier access to Maptek software licences and easy to use, secure options for offline use.
Maptek Account means support cases can be dealt with more efficiently and effectively. The information we receive about the software environment allows our technical services teams to better diagnose issues, understand the application usage and deliver higher quality support.
Mining businesses will benefit from the Maptek Account approach as they standardise providers and interfaces across their operations and regions.
Register now for Maptek Account and streamline your communications, including technical support
Download software updates, borrow licences to work offline, submit and track your support cases
Administer Maptek licences across sites and regions, manage entitlements and access for users and groups
Maptek recommends customers take advantage of the benefits of the service to streamline licence administration and engagement with Maptek. If you are interested, please contact your IT/Licence administration team or Maptek Support.
Existing licensing methods for Maptek software applications will continue for the near term. Maptek Account offers more flexible and cost-effective options and can be taken up at any time.
Maptek is adding all of our software to the Workbench in a phased manner. Vulcan, PointStudio and Eureka will be joined by Evolution and BlastLogic in coming releases. We recommend customers take advantage of the Workbench platform for access to licensed Maptek applications and other services to streamline workflows and technical support.
The Maptek Workbench is a single interface that offers an intuitive and flexible way for users to access and combine various Maptek applications into solutions for their operations. The Workbench supports:
The Users Area and Maptek Account offer different services. The download and knowledge article areas in the Users Area will be phased out in favour of Maptek Account and the Maptek Workbench. Self-registration and sign up for Maptek Account means users can change passwords at anytime without contacting Maptek to reset it.