Maptek

Maptek Support

Maptek provides timely, local technical support. Our technical services personnel are professional geologists, engineers and surveyors who understand your daily pressures to generate and report accurate mining data.

Hands-on support and troubleshooting are provided by telephone, skype and email to ensure you can get your work done.

With well-supported systems, Maptek customers can maintain the flow of reliable technical information to better manage safety risk.

Customer Support

  • Service and maintenance programs designed to solve your most challenging needs
  • Access to a global team of experts
  • Real-world knowledge of Maptek products
  • Expertise to help you maximise your IT investment

Maptek Account

Maptek Account
  • Access all product downloads and release notes
  • Track and manage your support cases
  • Anyone can create a free Maptek Account, regardless of products used or licensing method

Support Contacts

Australia

Eastern/Central Region

+61 7 3316 2828
Western Region

+61 8 6211 0000
Mine Measurement Support
Laser Scanners, PointStudio and Sentry

+61 8 8338 9295
MineSuite Support

+61 2 4968 7150

North America

Denver, USA

+1 303 763 4919

Global

Hardware Servicing
Laser Scanner Servicing


Southern Africa

Johannesburg, South Africa

+27 11 750 9660

Europe, North and West Africa, Middle East, Russia and Central Asia

Edinburgh, UK

+44 131 225 8447

Mexico and the Caribbean

Mexico City, Mexico

+52 55 5250 8028


South America

Brazil
Support Office: Belo Horizonte, Brazil

+55 31 3224 4888
+55 31 2342 1203
Chile
Support Office: Viña del Mar, Chile

+56 322 690 683
+56 9 7878 5030
+56 323 140 881
Peru
Support Office: Lima, Peru

+51 8017 0647