Maptek
Region / Language

Maptek Support

Maptek provides timely, local technical support. Our technical services personnel are professional geologists, engineers and surveyors who understand your daily pressures to generate and report accurate mining data.

Hands-on support and troubleshooting are provided by telephone, skype and email to ensure you can get your work done.

With well-supported systems, Maptek customers can maintain the flow of reliable technical information to better manage safety risk.

Customer Support

  • Service and maintenance programs designed to solve your most challenging needs
  • Access to a global team of experts
  • Real-world knowledge of Maptek products
  • Expertise to help you maximise your IT investment

Maptek Users Area

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  • Track and manage your support cases
  • Search solution articles for FAQs, tips and tricks, solutions and how-to videos
  • Access all currently available product downloads
  • Comment and share information in forums
  • Available at no extra cost to Maptek users with current maintenance

Support Contacts

Australia

Eastern/Central Region

+61 7 3316 2828
Western Region

+61 8 6211 0000
Mine Measurement Support
Laser Scanners, PointStudio, I-Site Studio, Sentry and PerfectDig

+61 8 8338 9295

Global

Hardware Servicing
Laser Scanner Servicing

North America

Denver, USA

+1 303 763 4919

Southern Africa

Johannesburg, South Africa

+27 11 750 9660

Europe, North and West Africa, Middle East, Russia and Central Asia

Edinburgh, UK

+44 131 225 8447

Mexico and the Caribbean

Mexico City, Mexico

+52 998 892 0030

South America

Brazil
Support Office: Belo Horizonte, Brazil

+0 800 892 3266
Chile
Support Office: Viña del Mar, Chile

+56 322 690 683
+56 9 9889 7094
+56 9 7878 5030
Peru
Support Office: Lima, Peru

+0 800 00 929