Maptek
Maptek Support

Maptek Support

Maptek provides timely, local technical support. Our technical services personnel are professional geologists, engineers and surveyors who understand your daily pressures to generate and report accurate mining data.

Customer Support
  • Service and maintenance programs designed to solve your most challenging needs
  • Access to a global team of experts
  • Real-world knowledge of Maptek products
  • Expertise to help you maximise your IT investment
Maptek Account
  • Access all product downloads and release notes
  • Track and manage your support cases
  • Anyone can create a free Maptek Account, regardless of products used or licensing method
Maptek Account

With our live GoToAssist tool, our support team can view your desktop and share control of your mouse and keyboard. Please call your local Maptek Support office before initiating a GoToAssist session.

Maptek GoToAssist
Support Contacts
Australia
Eastern/Central Region

+61 7 3316 2828
Western Region

+61 8 6211 0000
Mine Measurement Support
Laser Scanners, PointStudio and Sentry

+61 8 8338 9295
MineSuite Support

+61 2 4968 7150
North America
Denver, USA

+1 303 763 4919
Global
Hardware Servicing
Laser Scanner Servicing
Southern Africa
Johannesburg, South Africa

+27 11 750 9660
Europe, North and West Africa, Middle East and Central Asia
Edinburgh, UK

+44 131 225 8447
South America
Brazil
Support Office: Belo Horizonte, Brazil

+55 31 3224 4888
+55 31 2342 1203
Chile
Support Office: Viña del Mar, Chile

+56 322 690 683
+56 9 7878 5030
+56 323 140 881
Peru
Support Office: Lima, Peru

+51 8017 0647
Mexico and the Caribbean
Mexico City, Mexico

+52 55 5250 8028