Build and evaluate a variety of mine scenarios to ensure you produce operationally viable plans and schedules.Learn More
Keep track of key activities across your processes to continually increase production, efficiency and safety.Learn More
Point cloud processing & analysis
3D laser scanning & imaging
3D mine planning & geological modelling
Maptek provides responsive technical support for our products. Find office, email and telephone contact details to get the help you need. Submit a support request online.
Maptek Account provides online licensing, flexible options for working offline, product download-update service and streamlined technical support to improve your experience with Maptek products.
The free quarterly Maptek Forge newsletter includes case studies, product and corporate news.
Maptek blogs cover a range of industry topics, sharing insights from across our global network.
Keep up to date with the latest product solutions and news about Maptek global activities.
An online repository of all Maptek learning resources, from white papers to blogs and case studies.
An overview of Maptek, our products, solutions and operations.
A brief history of Maptek, including milestones of our 35 years of operation.
Information about careers at Maptek and current vacancies.
Find conferences, seminars and tradeshows where Maptek is exhibiting and/or presenting papers.
Discover the benefits and features of Maptek products in these overview videos.
Watch webinars on various topics and learn about the latest solutions from Maptek subject matter experts.
Watch tutorials outlining ways to apply various tools. Learn the latest techniques for efficient workflows.
Short bite size videos include tips and tricks for applying common tools and solutions.
Tuesday, April 28th, 2020
More than 500 Shandong Gold staff from 30 operations have completed online Introduction to Vulcan training in China delivered by reseller Pioneering Inc.
Pioneering trainer Murphy Fu said training had been well received by 512 participants from 23 mines, three exploration companies and four head offices.
‘The purpose of this training is to help them quickly become familiar with Vulcan,’ Murphy said.
‘It has gone well and the customers have been happy with the outcomes.’
The training ran across a fortnight in April with the cohort divided into two groups, each receiving a week of tuition.
The software licences were granted online through Maptek Account and several local technical service team members acted as online support for the students while the primary presenters delivered the course.
Murphy said they were grateful for the support from Maptek Australia, which had staff on hand to offer any extra support required.
The comprehensive suite of modelling and design tools in Vulcan is available in multiple languages, including Chinese, so students were able to learn in their native tongue.
Feedback from the training will be taken on board by Maptek to guide development, fixes and updates to the software.
Find out more about Maptek training here: www.maptek.com/training/australia.html