The Maptek philosophy is to keep customer needs first and foremost – aiming for your success is the motivation behind four decades of innovation.
Finding our feet.
Great ideas are only a starting point. Our first customers told us what they really wanted, and kept our feet on the ground. Interactive graphical editing of drillholes coupled with fast surface and block modelling found good traction on large projects with tight timeframes. Desktop 3D software gave mining professionals control over their projects, following familiar workflows.
Riding the waves.
The mining industry has always been subject to market whims. Having ridden out the 1987 crash we surfed the ups and downs of the 1990s, changing position with our hardware platforms, finding new applications for our software and testing out new markets. We expanded into new geographical locations to serve our multinational customers. We even survived the Y2K Millennium bug!
Having proved ourselves in the geological modelling and engineering design software arena, we pivoted into revolutionary survey hardware. Our 3D laser scanners with inbuilt panoramic camera and advanced software set a benchmark for portability and soon travelled to all corners of the globe. Customers validated the benefits of a cross-product integrated mining solution.
Customer operations were promoting standardisation. We streamlined our licensing and introduced automated workflows. We saw gaps in mining processes and stepped in to fill them. We collaborated with industry leaders and partnered with like-minded providers. We nurtured future professionals around the world through university training and internship programs.
Driving the future.
The challenges of 2020 gave fresh impetus to developing and adopting new ways of working. Data, connectivity, cloud computing and optimisation algorithms are key to unlocking the power of automation. Our technology roadmap targets solutions that benefit industry, increase operational productivity and enhance user experience. As always, input from our customers has driven us since the start of our journey.
Continuous improvement does not mean abandoning the past. A customer recently wanted to look at some of their data from 40 years ago. Without any fuss, it was loaded into a current version of our Vulcan software and was immediately ready for use. Our DNA talks of our past and charts our future. Thank you to all our customers, partners and employees who are links in that continuing (mine value) chain.